Privacy Policy

1. Introduction

Studio19 Marketing & Design, LLC (“Studio19”, “we”, “our”, “us”) provides AI-powered advertising, analytics, and automation services for automotive dealerships and related businesses. This Privacy Policy explains how we collect, use, store, and protect your information when you access our website (studio19.io), dashboards, advertising tools, and AI-driven systems.

2. Information We Collect

A. Information You Provide

• Contact details (name, email, phone number, dealership)
• Form submissions through our website
• Messages sent through our chat, SMS, or AI systems
• Login details for dealer dashboard & access tools

B. Automatically Collected Information

• IP address & browser details
• Device and session analytics
• UTM parameters, gclid, fbclid, first-party attribution data
• Usage data from our dashboard and automation tools

C. Dealership Data (B2B)

If you connect your ad accounts or inventory feeds, we may process:

• Inventory data (VIN, year, make, model, pricing)
• Advertising performance metrics from Meta and Google
• Keyword performance and search analytics
• Attribution tracking and event-level marketing data

3. How We Use Your Information

Studio19 uses data to:

• Provide AI-powered ad creation, optimization, and reporting
• Improve ad performance across Meta and Google platforms
• Send automated insights, alerts, and performance summaries
• Analyze performance trends across inventory and keywords
• Enhance our AI models and automation systems
• Provide support and respond to inquiries
• Maintain system security, debugging, and fraud prevention

4. How We Protect Your Information

We use industry-standard security measures, including:

• Encrypted HTTPS across all systems
• Secure, access-restricted databases
• API-key and OAuth-controlled integrations
• Regular audits and monitoring

No system is entirely immune to vulnerabilities, but we actively work to maintain the highest possible security standards for our partners and clients.

5. Sharing of Information

We do not sell, rent, or trade your personal information. We only share data with:

• Service providers (e.g., Meta, Google, Twilio, OpenAI)
• Analytics & security tools
• Dealerships that own the data (B2B relationship)

All sharing is limited to what is necessary to run campaigns or provide our services.

6. Cookies & Tracking Technologies

Studio19 uses first-party and third-party cookies for:

• Session tracking
• Attribution & analytics (gclid, fbclid, UTM)
• Improving ad performance and reporting

You may disable cookies through your browser, but some features may not function properly.

7. Data Retention

We retain data only as long as necessary for:

• Running ads and analytics
• Providing dealer dashboards
• Compliance and legal requirements

8. Your Rights

You may request at any time:

• Access to the data we store
• Correction or deletion of your data
• Opt-out of marketing communications

Dealership clients may request full data wipes through their account manager or email.

9. Children’s Privacy

Studio19 does not target or knowingly collect data from children under 13.

10. Updates to This Policy

We may update this Privacy Policy periodically. When we do, the “Effective Date” at the top will be updated.

11. Contact Us

If you have questions about this policy or need support, contact us: